Workplace Mediation Services

There has always been conflict in the workplace, but now it seems to be on the rise. More and more, people are turning to workplace mediation as a solution, with over 95% of cases ending in resolution. That’s why leading bodies now recommend it as a go-to approach for sorting out workplace disputes.

At OneHR, our workplace mediation services can help your organisation with a wide range of issues – from bullying, harassment, and discrimination to performance concerns, team or personality clashes, and disagreements between management and unions. Whatever the conflict, mediation encourages open conversations and helps people understand each other better and strengthen relationships to move forward.

By choosing us to help resolve disputes, you’ll save time, reduce costs, and more importantly reduce stress. Mediation provides a quicker, less stressful way to handle problems compared to letting them fester or turning to formal procedures.

We work with businesses of all sizes across Brighton & Hove, London, and remotely throughout the UK. Our approach ensures that local businesses and national organisations alike receive consistent, high-quality workplace mediation support.

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How can OneHR support you?

Our CMC accredited workplace mediator will be there to help people talk and listen to each other within a structured framework. The goal isn’t necessarily to make everyone friends, but to ensure there’s enough respect and professionalism to maintain a working relationship going forward. Indeed, even when a relationship can’t be fully repaired, mediation can still help both sides move forward in a positive way. It’s all about finding a solution that works for everyone.

Please scroll down the page to see our pricing and how we can support you through our workplace mediation services.

Why choose a CMC accredited mediator?

We are proud to be able to offer a mediator accredited by the Civil Mediation Council (CMC). Thereby offering the following unique advantages:

  • Quality Assurance: CMC accreditation is a hallmark of excellence. It ensures that your mediator has undergone rigorous training, meets professional standards, and adheres to a strict code of conduct.
  • Professional Expertise: CMC-accredited mediators possess in-depth knowledge and practical experience in resolving workplace disputes. Their training equips them with advanced skills to manage complex situations effectively and impartially.
  • Confidence in Confidentiality: CMC accreditation guarantees that the mediator upholds confidentiality, offering a secure and private environment where all parties can communicate openly without fear of reprisal.

We are CMC (Civil Mediation Council) Registered for workplace mediation and CIPD qualified, ensuring we meet the highest professional standards.

What are the benefits of choosing workplace mediation?

Bringing in an impartial, professional mediator for workplace mediation delivers significant benefits including:

Unbiased Conflict Resolution

An external mediator ensures complete objectivity, fostering trust among all parties involved. Internal HR teams can sometimes be constrained by existing relationships and organisational obligations.
Improved Workplace Relationships 

Mediation allows for open dialogue, helping employees resolve misunderstandings and strengthen their relationships. This promotes a more collaborative and cohesive workplace.

Cost-Effective Solution

Addressing conflicts early through mediation reduces the risk of grievances escalating into costly legal disputes. It’s a proactive investment in your organisation’s well-being and financial health.

Bespoke Solutions

Every organisation is different. An objective mediator brings an outsider’s perspective to tailor solutions that suit your specific workplace culture and needs, facilitating long-term resolutions that benefit everyone.

Boosts Employee Morale and Retention

When conflicts are managed effectively, employees feel heard and valued. This can lead to improved morale, reduced stress, and greater job satisfaction, ultimately boosting retention rates.

Ways we work and pricing

In terms of costs, we charge £599 + VAT per party for workplace mediations. Most mediations are between two parties, which would be a combined cost of £1,199 + VAT. The costs include:

  1. Services of an accredited mediator
  2. A call with the organisation representative commissioning the mediation
  3. Receiving a signed ‘without prejudice’ agreement to mediate from each party – for confidentiality and as consent to mediate (all mediation is voluntary)
  4. Pre-mediation calls with each party (up to one hour each prior to the mediation)
  5. One day of mediation (for two parties – longer for three or more)
  6. Producing a signed Mediation Outcome Agreement
  7. Follow-up four weeks after the mediation


NB: Sometimes we offer services outside of this process including facilitated conversations which is charged at £150 p/hr. 

We offer these services both face to face and virtually. Face to face meetings may incur travel and living expenses.

Contact us today to learn more about how our services can support your organisation.

If you’re facing workplace conflict, let us help you navigate towards a successful resolution.